Our Team
Are your caregivers employed directly by the company?
Yes, all caregivers at Love At Heart Home Care LLC are direct employees of our company. Each caregiver has successfully completed a DMV record check, background screening, written and technical assessments, interviews, reference checks, and a TB test. Additionally, our staff are required to have hands-on experience, a valid CPR certification, a clean driving record, and automobile insurance.
Are your staff members bonded and insured?
Yes, at Love At Heart Home Care LLC, we provide comprehensive insurance and ensure all staff members are bonded.
Care
Who will be responsible for managing my care, and how is it handled?
Our Care Team is responsible for managing every case. A team member will meet with you and your family beforehand to discuss your care needs, help identify available resources, and create a personalized care plan. Regular home visits are conducted to ensure quality care and to supervise staff.
Is there a charge for the first consultation?
No, there is no fee for the initial consultation. You can meet with our Care Team to explore and discuss services without any obligation.
Can caregivers provide transportation?
Yes, caregivers can drive you either in your own vehicle or in theirs.
Billing/Pricing
Will my insurance cover any of the costs?
Typically, traditional insurance plans like Medicare or Blue Cross do not include coverage for these services. However, many Long-Term Care policies do cover in-home care. We are happy to help you review your policy and explore coverage options.
What is the minimum amount of time I need to schedule?
Our minimum scheduling requirement is 4 hours per shift. We offer staffing options ranging from 4 to 24 hours a day, 7 days a week.
Support
What signs should I look for to determine if someone may need personal home care assistance?
Many individuals maintain their independence as they grow older, even while dealing with injuries or illnesses. However, if you believe someone could benefit from personal home care or senior care, here are a few indicators to watch for: Is their home being kept clean? Do they have a variety of groceries beyond frozen meals? Have you noticed any unexplained weight loss? Has there been a decline in personal hygiene? Do they appear lonely or withdrawn? Are there any issues with memory?
Is home care only for seniors?
No, home care is not limited to seniors. Although many of our clients are elderly, home care services are available to people of all ages. We also provide follow-up care for new mothers and infants, as well as care for children and young adults when needed.